Adhesives
	What are the benefits of using Creative Memories adhesives? All Creative Memories adhesives conform to the international photo-safety standard ISO 18902. These adhesives are permanent, nontoxic and pass the Photographic Activity Test (PAT).
	Is the Precision Point Adhesive photo-safe?
	Yes, this adhesive passes the Photographic Activity Test and is acid-free. It meets all other ISO 18902 requirements for photo-safety, including specific accelerated aging tests for adhesive permanence.
	Can the Precision Point Adhesive be used on all materials?
	We do not recommend using the Precision Point Adhesive with vellum, newsprint or other light-weight paper. We recommend applying the adhesive on a hard surface without excessive pressure to avoid indenting photographs.
	How do I clean the Precision Point Adhesive off clothes or other material?
	We recommend using liquid soap immediately to remove the Precision Point Adhesive. If the adhesive is allowed to dry, it may not be removable.
	Is the case of the Tape Runner latex-free? The case of the Tape Runner and Mini Tape Runner is made of polypropylene, and the grip of the casing is made of Santoprene® thermoplastic elastomers. Neither of these materials will elicit an allergic reaction from a person with a latex allergy.
	Why are some other adhesives not safe for photos? Some consumer tapes, glue sticks and liquid adhesives are not permanent or may react with photographs and cause them to deteriorate. Some of these adhesives contain acids and other materials, such as plasticizers or softening agents, which can migrate onto a photograph and cause discoloration, fading and brittleness.
	Why doesn’t Creative Memories sell rubber cement? Products that contain sulfur, such as rubber cement, do not pass the Photographic Activity Test (PAT), which is one of several tests we use to ensure that all of our products are photo-safe. Sulfur-containing products emit fumes that are harmful to photographs and will accelerate their natural aging process. Because the safety of your photographs is our first concern, no Creative Memories products contain sulfur.
	How should I remove old adhesive residue from the back of photographs? The Creative Memories Pick-Up Square is effective in removing adhesives and adhesive residue. If the Pick-Up Square proves to be ineffective, we recommend that you make reprints, either from the negative or by scanning the photograph.
Stickers
	What are the benefits of Creative Memories stickers? Our paper-based stickers are acid-free, lignin-free, buffered and pass PAT, ensuring that they will not harm your photographs in any way over time. Transparent stickers are manufactured with photo-safe polyester. Creative Memories stickers are printed with pigmented ink that is fade-resistant and bleed-resistant, ensuring that the ink will not change over time.
	Some of my old sticker strips feel dry and aren’t sticking to my album pages. Others won’t come off the backing paper. Why is this happening? The stickers are beyond their shelf life and have started to break down. Old stickers may become permanently adhered to the release liner or may fail to stick to the album page. We recommend that all adhesives be stored at 77 degrees Fahrenheit (25 degrees Celsius) or less with a relative humidity of 20 to 50 percent.
	Are liquid adhesive and sticker removers safe for my photographs? We do not recommend the use of liquid adhesive and sticker removers because they generally are highly flammable and toxic, and may cause damage to your photographs. Some liquid adhesive removers also pose a health hazard.